Refund Policy2018-06-18T08:16:53+00:00

Refund Policy

If registered for the ACT Live Course: Upon registration, $95 of your course fee is automatically applied as a non-refundable administrative fee; this is included in the price of every course. If you request to cancel the course one week prior to the scheduled start date (the first meeting whether it be an exam or session for the course), we will refund you your course minus the $95 non-refundable administrative fee. After the scheduled start date of the course, whether you attend the course or not, the course is non-refundable.

If registered for the PSAT/SAT Live Lab Session(s): Upon registration for the session(s), the session(s) is non-refundable.  Please also note that the multi-session discount is only available at the time of registration for the number of sessions registered for.  Sessions may not be combined with previous registered sessions for discounts.  For example, if you registered for 3 sessions through the shopping cart and then later register for 2 more sessions, you will not receive the discount for 5 sessions.  You will receive the discount for 3 sessions and then the discount for 2 sessions.

If registered for any of the private tutoring packages including PSAT, SAT, or ACT Private Tutoring Packages including “The Detective,” “The Edge,” or “The Advantage”: Upon registration for any of the tutoring packages, the tutoring package is non-refundable.

If registered for an ACT Summer Camp course through the A&M-Commerce College Prep Academy: Upon registration, $95 of your course fee is automatically applied as a non-refundable administrative fee; this is included in the price of every course. If you request to cancel the course one week prior to the scheduled start date (the first meeting whether it be an exam or session for the course), we will refund you your course minus the $95 non-refundable administrative fee. After the scheduled start date of the course, whether you attend the course or not, the course is non-refundable.  Note:  All ACT Summer Camp courses must have a minimum of 12 full paying students registered in order for the course to make; otherwise, the course can be cancelled and students will be 100% refunded the cost of the course.  Cancellation is at the discretion of TarpleyPrep.

If registered for 1-Day Prep Camps through the A&M-Commerce College Prep Academy: Upon registration for the 1-Day Prep Camp, the 1-Day Prep Camp is non-refundable.  Note:  All 1-Day Prep Camp courses must have a minimum of 15 full paying students registered in order for the course to make; otherwise, the course can be cancelled and students will be 100% refunded the cost of the course.  Cancellation is at the discretion of TarpleyPrep.

If registered for Unlimited ACT and PSAT/SAT Private Tutoring: Upon registration for the tutoring hours, the tutoring hours are non-refundable.  Note:  Students may receive up to 1 hour of tutoring per business day and students must complete assigned work prior to the next scheduled tutoring session.  Scheduling is coordinated directly with the tutor in relationship to availability.  The tutor will contact you once you are registered.  Private tutoring opportunities for this offer end on Friday, August 17th.

If registered for Academic Subject-Based tutoring hours: Upon registration for the tutoring hours, the tutoring hours are non-refundable.

If registered for the ACT Online Strategy Booster: Upon registration for the course, the course is non-refundable.

If registered for the ACT Online Math Booster: Upon registration for the course, the course is non-refundable.

If registered for the ACT Online Science Booster: Upon registration for the course, the course is non-refundable.

If registered for the ACT Online English and Reading Booster: Upon registration for the course, the course is non-refundable.

If registered for the ACT Performance Analysis: Upon registration for the service, the service is non-refundable.