Refund Policy
If registered for the ACT Live Course: Upon registration, $95 of your course fee is automatically applied as a non-refundable administrative fee; this is included in the price of every course. If you request to cancel the course one week prior to the scheduled start date (the first meeting whether it be an exam or session for the course), we will refund you your course minus the $95 non-refundable administrative fee. After the scheduled start date of the course, whether you attend the course or not, the course is non-refundable.
If registered for any of the private tutoring packages including PSAT, SAT, or ACT Private Tutoring Packages including “The Detective,” “The Edge,” or “The Advantage”: Upon registration for any of the tutoring packages, the tutoring package is non-refundable.
If registered for 1-Day Prep Camps through the A&M-Commerce College Prep Academy: Upon registration for the 1-Day Prep Camp, the 1-Day Prep Camp is non-refundable. Note: All 1-Day Prep Camp courses must have a minimum of 15 full paying students registered in order for the course to make; otherwise, the course can be cancelled and students will be 100% refunded the cost of the course. Cancellation is at the discretion of TarpleyPrep.
If registered for 1-Day Prep Camps, the 1-Day Prep Camp is non-refundable.
If registered for Academic Subject-Based tutoring hours: Upon registration for the tutoring hours, the tutoring hours are non-refundable.
If registered for the PSAT/SAT Strategy Booster: Upon registration for the course, the course is non-refundable.
If registered for the ACT Strategy Booster: Upon registration for the course, the course is non-refundable.
If registered for the The Math Booster: Upon registration for the course, the course is non-refundable.
If registered for the The Science Booster: Upon registration for the course, the course is non-refundable.
If registered for the The English and Reading Booster: Upon registration for the course, the course is non-refundable.
If registered for the ACT Performance Analysis: Upon registration for the service, the service is non-refundable.
If registered for The Elite Test Prep Subscription Course, please read below.
Refund Policy:
Upon registration for the The Elite Test Prep Subscription Course, the The Elite Test Prep Subscription Course is non-refundable.
The Elite Test Prep Subscription Course is sold as an automatically recurring subscription that renews each month on the purchase date.
This subscription will automatically renew at the end of the monthly license term unless the purchaser cancels his or her subscription prior to the automatic renewal date.
Please note the following details of The Elite Test Prep Subscription Course subscriptions:
- Subscription renewals are automatically processed monthly on the date of your original purchase. The subscription renewal will continue and remain valid for each month unless the subscription is cancelled prior to the renewal date.
- You may cancel your subscription at any time from your “Manage Subscriptions” course located on your course dashboard. You may access the “Manage Subscriptions” course by logging in to your account.
- If you choose to cancel your subscription you will no longer receive product access when your subscription license expires.
- The renewal price will be the full subscription price as published at the time of initial purchase, exclusive of any discounts.
- Grandfathered pricing: If you choose to cancel your subscription, and your renewal price is lower than the current listed price for the subscription (a “grandfathered” price), the lower renewal price will no longer be available to you.
- If you choose to renew your subscription after it has been cancelled and your subscription has expired, you will be charged the current listed price for the extension license. We cannot apply older or grandfathered pricing to your new renewal purchase.
- We cannot grant refunds on renewal payments. We will send you an email 2 days prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed using your “Manage Account” course.
- If you choose to cancel your subscription your subscription will expire on the upcoming monthly date of the original purchase, and you will no longer receive access to The Elite Test Prep Subscription Course you have purchased.
Access
- The Elite Test Prep Subscription Course is no longer actively offered as a viable product under Tarpley.
- The Elite Test Prep Subscription Course or the parent company is purchased or bought out by another company.